9#lephone 2015-10-17 10:35:11
Content9. Why is my phone is switched so slow?
Admin Reply• As the start items of mobile phone system or cell phone data too much lead, there is a lot of data left in a long time, just in time to clean up; the phone will maintain a relatively good state.
8#lephone 2015-10-17 10:34:25
Content8. Download a video file which cannot play, so how to do?
Admin Reply• Please check the downloaded video file format is supported by your phones; the system only recognizes the default multimedia file path. Music folder -music; video folder -video; photo -camera, photo, other paths need to manually add the corresponding software.
7#lephone 2015-10-17 10:32:07
Content7. Why screen is slow, the reaction is not sensitive?
Admin Reply• Please check the exterior appearance, there is no injury, no area of the screen cracks, no damaged; • You can first try to restart the phone, if phone now is normal, the problem may be the static electricity caused by clothing。 • Poor quality screen protector is easy to produce static electricity while affecting mobile phone performance, so try not to use the bad protector; • Sweat, dirt, water stains, which may affect the touch screen work, use a clean cotton cloth for cleaning.
6#lephone 2015-10-17 10:31:15
Content6. How long should I charge a new device?
Admin ReplyLithium battery needs no special activation. You can also choose to charge it to full volume first three times.
5#lephone 2015-10-17 10:30:04
Content5. Why does the screen get stuck and how to solve it?
Admin Reply• Check first if the body damaged or the screen broken. • The clothes static will cause this problem, try to restart the device. • The inferior screen film will be harmful, avoid using them. • Keep the screen clean.
4#lephone 2015-10-17 10:29:03
Content4. Why the devices crash frequently sometimes, how to solve it?
Admin Reply• Delete the third-party software if you seldom use them. • Upgrade the apps when there is a new edition. • If it crashes even when not in usage, please ask after-sales service for help
3#lephone 2015-10-17 10:26:57
Content3. The standby time is too short, how to solve it?
Admin Reply• Switch to power saving mode. • Adjust the screen brightness. • Shorten the large-scale gaming time. • Turn off the cellular data, WLAN, Bluetooth, GPS, gravity sensor etc when not in usage. • Clean up the back end program regularly.
2#lephone 2015-10-17 10:17:23
Content2. The device cannot be charged, how to solve it?
Admin Reply• Use the original data wire to charge. • See if there is something wrong with the software; delete the software if there is. • Keep the device upside down to make the heat abstract easily when charge it.
1#lephone 2015-10-17 10:15:14
Content1. Why does the device become hot and how to solve it?
Admin Reply•The manufacturing techniques today is limited for solving this problem. • The longtime usage and massive games running may lead heat, so we advise you to close the software in the back end when stop using it. • Choose proper power saving mode. • The phone itself has overheat protection system. It will restart when becomes overheat.
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